Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://kudo-shop.com (the "Site"), operated by KUDO Canarias S.L..

Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information".

We collect Device Information using the following technologies:

• Cookies – Data files placed on your device that often include an anonymous unique identifier. For more information, see our Cookie Policy.
• Log files – Track actions on the Site and collect data such as IP address, browser type, ISP, referring/exit pages, and date/time stamps.
• Web beacons, tags and pixels – Electronic files used to record how you browse the Site.

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, delivery/pickup address, payment information (including card details where applicable), email address, and phone number. We refer to this as "Order Information". When we talk about "Personal Information" in this Privacy Policy, we mean both Device Information and Order Information.

If you sign up for our newsletter, we collect your email address and, where you have agreed, we use it to send you news, offers and information about our products and services. You can unsubscribe at any time via the link in each email or by contacting us.

How we use your personal information

We use the Order Information we collect to fulfil orders placed through the Site (including processing payments, arranging for pickup, and providing order confirmations and invoices). We also use it to: communicate with you; screen orders for potential risk or fraud; and, where in line with your preferences, provide you with information or advertising relating to our products or services.

We use the Device Information we collect to help us screen for risk and fraud (in particular your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We use Google Analytics and Google Tag Manager to understand how visitors use our Site. You can read how Google uses your Personal Information here: Google Privacy Policy. You can opt out of Google Analytics here: Google Analytics Opt-out. Where we use advertising features (e.g. Google Ads), we may use your data to measure and improve the relevance of ads. You can manage your cookie preferences at any time via our Cookie Settings (see our Cookie Policy).

Sharing your personal information

We share your Personal Information with third parties to help us use it as described above. We use Google Analytics and Google Tag Manager; we may use advertising partners (e.g. Google Ads) when you have accepted relevant cookies. For details on the cookies we use, see our Cookie Policy.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information, or to otherwise protect our rights.

Do not track

We do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.

Your rights (EEA)

If you are in the European Economic Area, you have the right to access the personal information we hold about you and to ask that it be corrected, updated or deleted. To exercise this right, please contact us using the details below. We process your information to fulfil contracts we have with you (e.g. when you place an order) or to pursue our legitimate business interests as described above. Your information may be transferred outside the EEA (including to the United States); we ensure appropriate safeguards are in place where required by law.

Data retention

When you place an order through the Site, we will keep your Order Information for our records unless and until you ask us to delete it, subject to any legal retention obligations.

Changes

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons.

Contact us

For more information about our privacy practices, or to make a complaint, contact us at contact@kudo-rent.com or by post: Carr. Gral. Puerto de Santiago, 28, 38683 Santiago del Teide, Santa Cruz de Tenerife. Phone: +34 603 507 549.